Hotel and Motel Managers

Hotel and Motel Managers organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.

  • The Job
  • The Facts
  • Related Courses

What the job involves

  • Directing and overseeing reservation, reception, room service and housekeeping activities
  • Supervising security arrangements, and garden and property maintenance
  • Planning and supervising bar, restaurant, function and conference activities
  • Observing liquor, gaming, and other laws and regulations
  • Assessing and reviewing customer satisfaction
  • Overseeing accounting and purchasing activities
  • Ensuring compliance with occupational health and safety regulations
  • May provide guests with local tourism information, and arrange tours and transportation

Key values of workers in Hotel and Motel Managers

  • Independence

    Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

  • Achievement

    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in Hotel and Motel Managers

  • Service Orientation

    Actively looking for ways to help people.

  • Speaking

    Talking to others to convey information effectively.

  • Social Perceptiveness

    Being aware of others' reactions and understanding why they react as they do.

  • Management of Personnel Resources

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Reading Comprehension

    Understanding written sentences and paragraphs in work-related documents.